Hosts list their available space.
Renters browse and book a space.
Payments are processed securely.
Renters store items while hosts earn passive income.
Yes. We use:
We prioritise trust and transparency.
Anyone over 18 with a valid ID can:
Businesses are welcome too.
You can find garages, spare rooms, lofts, sheds, basements, driveways and more.
Most household items, furniture, boxes and business inventory. Please do not store hazardous materials, perishables, or prohibited items.
Access depends on the Host. Options include:
All access details are shown before booking.
Yes. Refunds depend on the Host’s chosen cancellation policy (Flexible, Moderate, Strict, or Long-Term). See our Cancellation & Refund Policy for full details.
Optional insurance may be available for Renters. If purchased, it protects your items against risks like fire, theft, and water damage — subject to policy terms.
If you purchased insurance, you may file a claim. Without insurance, items are stored at your own risk. Always pack items properly and follow Host rules.
You can list almost any secure, safe, unused area, including:
You should check with your home or property insurer. Optional Host insurance may be available to cover:
Income varies based on:
Use our Earnings Calculator to estimate your monthly income.
Hosts do. The platform provides pricing suggestions based on real market data, but you choose your rate.
If optional Host insurance is purchased, you may file a claim. Otherwise, Renters are responsible for damage caused by negligence or misuse. Document everything and contact us for support.
Yes. All Hosts must complete:
Renters may undergo identification and payment verification based on booking type and behaviour.
Hosts must provide secure access (e.g., locks, keys, codes) and maintain safety standards. Renters must follow all rules to keep spaces safe.
Message us immediately at:
? safety@storeinmyspace.com
Your safety comes first.
Renters pay at checkout using secure online payment methods. Hosts receive payouts automatically after bookings start.
Yes, the platform charges:
These fees support secure payments, support services, and platform maintenance.
Yes. We use encrypted payment processing and never share financial information.
Yes. You can edit:
Changes apply to NEW bookings only.
Renters should:
We will help mediate.
If a Renter doesn’t show up for access, the booking may be treated as a no-show (refund rules apply based on policy). If a Host doesn’t show up, Renters receive a full refund.
Our Trust & Safety team can mediate disputes fairly and transparently. We review messages, photos, and evidence to reach a resolution.
Report it immediately. Take photos, document everything, and contact:
? claims@storeinmyspace.com
If insured, claims may apply.
Contact emergency services first, then notify:
? safety@storeinmyspace.com
and the Host/Renter involved.
No. This is strictly prohibited and removes all platform protections.
No. Both Hosts and Renters must follow the Acceptable Use Policy and prohibited items list.
Consequences include:
Email us anytime:
? support@storeinmyspace.com
For safety concerns:
? safety@storeinmyspace.com
For insurance-related issues:
? claims@storeinmyspace.com
We respond as quickly as possible.